Welcome to www.alambytulsi.com. Please read these terms carefully before using our website.

1. Introduction

The domain name www.alambytulsi.com is owned and operated by Alam by Tulsi Patel, a brand specializing in luxury apparel.

These Terms & Conditions (“T&C” or “Agreement”) constitute a legally binding agreement between you (“you,” “Customer,” or “User”) and Alam by Tulsi Patel.

This document is an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures.

2. Right to Change

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the website after such changes constitutes acceptance of the revised terms.

3. Privacy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in that policy.

4. Electronic Communications

By using our website or services, you agree to receive electronic communications from us—such as emails, notifications, and promotional messages. These communications satisfy any legal requirement that information be in writing.

5. Intellectual Property Rights

All content on this website—including text, images, logos, designs, and software—is the property of Alam by Tulsi Patel and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content from this website without our prior written permission.

By submitting any material (e.g., feedback, comments, artwork) to our website, you grant us a royalty-free, perpetual, and irrevocable license to use, modify, and distribute such material for any purpose.

6. User Responsibilities

When interacting with our site, you agree to:

Use the website for lawful purposes only.

Refrain from uploading, posting, or sharing any content that is harmful, defamatory, infringing, or in violation of any laws.

Maintain the confidentiality of your account credentials (username/password) and be responsible for all activities under your account.

7. Purchases & Payments

All purchases are subject to product availability and acceptance of your order.

Prices displayed on the website are in Indian Rupees (INR) and include applicable taxes. Additional taxes or shipping charges may apply based on your location.

We accept payments via Credit/Debit Cards, UPI, Wallets, Net Banking, and PayPal. Payments are processed through secure third-party gateways such as Razorpay or PayU.

8. Product Descriptions & Pricing

We make every effort to ensure that product descriptions and pricing are accurate. However, errors may occur. In such cases, we reserve the right to cancel or modify orders.

Prices are subject to change without prior notice.

9. Limitation of Liability

Alam by Tulsi Patel is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

We do not guarantee that the website will be error-free or uninterrupted. To the fullest extent permitted by law, our total liability is limited to the amount you have paid for the product or service in question.

10. Indemnity

You agree to indemnify, defend, and hold harmless Alam by Tulsi Patel and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of:

Your use of the website or products.

Your violation of these Terms & Conditions.

Your infringement of any third-party right (including intellectual property or privacy rights).

11. Dispute Resolution

Any disputes arising from your use of the website or purchase of products shall be governed by the laws of India and subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

12. Force Majeure

Alam by Tulsi Patel will not be liable for any failure to perform its obligations under these Terms & Conditions due to events beyond our reasonable control, including—but not limited to—natural disasters, war, government actions, strikes, or other unforeseen circumstances (“Force Majeure Event”).

13. Grievance Redressal

If you have any complaints or grievances, please contact our Customer Care team:

Email: info@alambytulsi.com

Phone: +91 93279 37994

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any legal proceedings arising out of or relating to these terms shall be conducted exclusively in the courts of Ahmedabad, Gujarat.

15. Sale Period Terms

During sale periods, selected products may be offered at discounted prices. These products are subject to availability and may not be eligible for returns or exchanges unless damaged or defective.

Prices during sales are final, and no further discounts or adjustments will be made.

16. International Orders

For international orders, additional shipping charges, customs duties, and taxes may apply. These charges are the responsibility of the customer and must be paid before delivery.

17. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

18. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Alam by Tulsi Patel
111 Sunrise Park, Vastrapur
Ahmedabad, Gujarat, India – 380052

Email: info@alambytulsi.com

Phone: +91 93279 37994

© 2025 Alam by Tulsi Patel. All rights reserved.